Terms and Conditions

---

1. Introduction:
   
   • (Pensacola Barber Society).
   • The purpose of the terms and conditions.
   • 12-1-2023

1. Haircuts:

• Classic Cut: A traditional barber haircut, tailored to individual preferences. Includes consultation, cut, and style.
• Modern Styling: Fashion-forward haircuts incorporating the latest trends. Personalized to suit individual style and hair type.
• Buzz Cut: A simple and clean all-over clipper cut, offering a range of lengths.
• Children’s Cut: Specialized haircuts for children, ensuring a comfortable and enjoyable experience.

2. Shaving Services:

• Traditional Wet Shave: A classic barber shave with hot towels, pre-shave oil, cream, and a straight razor, followed by an after-shave balm.
• Beard Trim and Shape: Precision beard and mustache trimming and shaping to maintain or create a desired look.
• Head Shave: A smooth and close razor shave for the head, including pre-shave preparation and post-shave care.

3. Styling and Grooming:

• Hair Styling: Professional styling for special occasions or everyday looks using premium products.
• Beard Care: Washing, conditioning, and oiling to keep beards healthy and well-groomed.
• Mustache Grooming: Detailed trimming and styling for mustaches of all styles.

4. Hair Treatments:

• Scalp Treatment: Specialized treatments to nourish the scalp and promote healthy hair growth.
• Grey Blending: Subtle coloring techniques to blend grey hair for a natural look.
• Deep Conditioning: Intensive conditioning treatments for restoring vitality to hair.

5. Consultations:

• Style Consultation: Personalized advice on haircut, styling, and grooming tailored to individual preferences and lifestyle.
• Hair and Scalp Analysis: Professional analysis to identify the best treatments and products for individual hair and scalp needs.

6. Additional Services:

• Hot Towel Treatment: Relaxing hot towel service available with any haircut or shave.
• Facial Grooming: Eyebrow trimming, ear, and nose grooming for a polished look.

7. Product Sales:

• A selection of premium hair care and grooming products available for purchase, including shampoos, conditioners, styling products, and shaving essentials.

All services are performed by licensed and experienced professionals who prioritize client satisfaction and safety. The Pensacola Barber Society is committed to providing an exceptional grooming experience in a welcoming and comfortable environment.

Booking Appointments:

• Online Booking: Clients can conveniently book appointments through our website. The process is simple and allows clients to select their preferred barber, service, and time slot.
• Phone Booking: For those who prefer to book over the phone, our friendly staff are available during business hours to assist with scheduling appointments.
• Walk-ins: While appointments are preferred, walk-in clients are welcome and will be accommodated based on availability.

Cancellation and Rescheduling Policy:

• Notice Period: We request that clients provide at least 24 hours' notice for cancellations or rescheduling of appointments. This allows us to adjust our schedule and accommodate other clients.
• Cancellation Fee: For cancellations made less than 24 hours before the scheduled appointment, a 50% cancellation fee of the service cost will be charged. This fee compensates our barbers for the reserved time slot.
• Rescheduling: Clients can reschedule their appointments online or by phone, subject to availability. The 50% cancellation fee will be waived if the appointment is rescheduled at the time of cancellation.

No-Show Policy:

• Definition of No-Show: A 'no-show' is defined as missing an appointment without prior notification.
• Fee for No-Show: In the case of a no-show, a fee equivalent to 50% of the scheduled service cost will be charged.
• Future Appointments: Clients who fail to show up for their appointments without notification may be required to pre-pay for future services.

Policy Exceptions:

• We understand that emergencies and unforeseen circumstances can occur. Clients are encouraged to contact us as soon as possible in such instances. The application of cancellation or no-show fees will be at the discretion of the management in these cases.

Reminder Service:

• As a courtesy, we provide appointment reminders via email or SMS. However, clients are responsible for keeping track of their appointment dates and times.

Detailed List of Services and Associated Costs:

1. Haircuts:
   • Standard Haircut: $40
   • Haircut and Beard Trim: $60

1. Shaving Services:
   • Straight Razor Shave: $40

1. Children’s Haircuts:
   • Kids Haircut (for children under 12 years): $30

1. Hair Color Services:
   • Hair Color Consultation: $200 (Note: This fee may be applied towards the cost of subsequent hair coloring services)

Accepted Methods of Payment:

• Cash: We accept cash payments.
• Credit/Debit Cards: All major credit and debit cards are accepted.
• Mobile Payments: Payments through mobile payment services like Apple Pay or Google Pay are also accepted.
• In-Shop Payment: For those booking online or by phone, payment can be made in the shop at the time of the service.

Policy on Tips and Gratuities:

• Gratuity Not Included: The listed prices do not include gratuities.
• Appreciation of Service: While tipping is not mandatory, it is appreciated as a way to show satisfaction with the service provided.
• Suggested Tip Amount: The industry standard for tipping is generally 15-20% of the service cost, but the amount is left to the discretion of each client.
• Methods for Tipping: Tips can be given in cash directly to the barber or added to the payment at the time of card or mobile transactions.

Compliance with Local Health and Safety Guidelines:

• Adherence to Regulations: We strictly adhere to all local health and safety regulations as set forth by Pensacola health authorities and the State of Florida.
• Regular Inspections: Our establishment undergoes regular inspections to ensure continued compliance with these standards.

Sanitation and Hygiene Practices:

• Equipment Sanitization: All tools and equipment are sanitized between each client use, following industry-standard sterilization processes.
• Cleanliness of Premises: The shop is cleaned daily, with surfaces, chairs, and common areas disinfected regularly to maintain a hygienic environment.
• Personal Protective Equipment (PPE): Barbers wear appropriate PPE, such as gloves and masks, as required by local health guidelines, to ensure the safety of both staff and clients.
• Hand Hygiene: Hand sanitizer is available throughout the shop for both staff and client use. Staff are trained to wash their hands thoroughly between serving each client.

Client Responsibilities:

• Disclosure of Skin Conditions: Clients are requested to disclose any known skin conditions or allergies that might affect their service (e.g., sensitivity to certain products, scalp conditions). This information will be used to tailor our services to ensure safety and comfort.
• Symptom Monitoring: Clients showing symptoms of illness are kindly asked to reschedule their appointments to protect the health of other clients and staff.
• Personal Hygiene: We encourage clients to arrive with clean hair and face to facilitate the best possible service.

Continuous Training:

• Staff Education: Our staff regularly undergo training to stay updated on the best practices in sanitation, hygiene, and safety measures in the barber industry.

Emergency Protocols:

• Response to Incidents: In case of any incident related to health or safety, we have clear protocols in place to ensure a swift and effective response.

Collection of Client Information:

• Types of Information Collected: We collect basic personal information such as name, contact details (phone number, email address), and service preferences when clients book an appointment or sign up for our services.
• Voluntary Provision: Providing personal information is entirely voluntary. However, certain information may be necessary to book an appointment or to provide personalized services.
• Automated Data Collection: Our website may automatically collect certain data (like IP addresses or browser types) through cookies and similar technologies, primarily for improving our website's functionality and user experience.

Use of Client Information:

• Appointment Management: Personal information is primarily used for managing appointments, sending reminders, and providing updates about our services.
• Service Personalization: We may use the information to personalize the services offered to our clients, ensuring a tailored and satisfactory experience.
• Feedback and Communication: Contact information may be used to solicit feedback on our services or to inform clients about promotions, news, or changes in our policy.
• Legal Compliance: In certain instances, we may be required to disclose information if mandated by law or in response to valid requests by public authorities.

Assurance of Confidentiality:

• Secure Storage: All personal data is stored securely and is accessible only to authorized staff members who are trained in handling client information responsibly.
• No Unwarranted Sharing: We do not sell, rent, or trade our clients’ personal information with third parties for their marketing purposes.
• Controlled Access: Clients can request access to their personal information that we hold and may also ask for corrections if needed.
• Data Retention: Personal information is retained only as long as necessary for the purposes for which it was collected, in compliance with our data retention policies and applicable laws.

Privacy Policy Updates:

• Notification of Changes: Our Privacy Policy is subject to change. Clients will be notified of any significant changes through our website or via direct communication.

Contact for Privacy Concerns:

• Clients with questions or concerns about how their personal information is handled are encouraged to contact us directly.

Expected Behavior from Clients:

• Respect and Courtesy: We expect all clients to treat our staff and other clients with respect and courtesy. Abusive language, aggressive behavior, or harassment of any kind will not be tolerated.
• Punctuality: Clients are encouraged to arrive on time for their appointments. Late arrivals may result in shortened or rescheduled services.
• Personal Hygiene: We appreciate clients maintaining good personal hygiene for the comfort and health of both our staff and other clients.
• Adherence to Policies: Clients are expected to comply with our appointment, cancellation, and health and safety policies.
• Communication of Needs: Clients are encouraged to clearly communicate their service preferences and any concerns they may have.

Policy on Refusal of Service:

• Grounds for Refusal: We reserve the right to refuse service to anyone demonstrating inappropriate behavior, including but not limited to, intoxication, abusive language, or non-compliance with our health and safety regulations.
• Handling Disruptive Behavior: In the event of disruptive or aggressive behavior, the client will be asked to leave, and the service will be discontinued.
• Safety and Comfort: This policy is in place to ensure the safety and comfort of both our staff and clients.
• No Discrimination: Our refusal of service is based strictly on behavior and adherence to policies, and not on any discriminatory basis such as race, gender, religion, or sexual orientation.

Reporting Concerns:

• Feedback and Complaints: Clients are encouraged to report any concerns or incidents to the management promptly. We are committed to addressing all issues in a fair and timely manner.

Disclaimer for Accidents or Injuries on the Premises:

• Acknowledgment of Risk: While we prioritize the safety and well-being of our clients and staff, clients acknowledge that they use our services and facilities at their own risk.
• Injury Reporting: Any accidents or injuries occurring on the premises should be reported immediately to our staff. We will take appropriate action to provide aid and record the incident.
• Non-Liability for Accidents: Pensacola Barber Society, including its owners, employees, and affiliates, shall not be liable for any injury, loss, claim, damage, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, incurred due to accidents or injuries on our premises.

Limitation of Liability for Services Rendered:

• Professional Services: Our services are provided by trained and qualified professionals. We strive to render services with the highest level of skill and care.
• Client Responsibility: Clients are responsible for providing accurate and complete information about their health, allergies, and preferences that may affect or be affected by our services.
• Non-Liability for Service Outcomes: While we are committed to client satisfaction, we are not liable for unsatisfactory results stemming from the client's individual hair/skin type, underlying conditions, or specific service requests.
• Remedy for Dissatisfaction: If a client is dissatisfied with any service, we encourage them to inform us immediately. We will endeavor to rectify the issue, but no refunds will be issued for services rendered.

Policy on Allergic Reactions:

• Allergy Testing: Clients concerned about potential allergic reactions may request a patch test for any chemicals or products used.
• Non-Liability for Allergic Reactions: We are not liable for allergic reactions if a client declines an allergy test or fails to disclose known allergies.

Amendment of Terms:

• Policy Updates: This limitation of liability is subject to change, and any amendments will be communicated appropriately to our clients.

Use of Establishment's Name, Logo, and Branded Elements:

• Ownership of Intellectual Property: The name 'Pensacola Barber Society', along with its logo, designs, trade dress, and any other branded elements, are the exclusive property of the Pensacola Barber Society. This includes any intellectual property displayed within the shop or on any of our digital platforms.
• Restriction on Use: The unauthorized use, reproduction, modification, or distribution of any of our intellectual property, including images or text, is strictly prohibited. This applies to commercial use, as well as personal use in a public or private setting.
• Use for Media and Promotional Purposes: Requests for the use of our intellectual property for media, promotional, or other purposes should be directed to our management. Approval must be explicitly granted in writing.
• Merchandising and Products: Any merchandise or products featuring our branding, including but not limited to apparel, grooming products, or accessories, can only be produced or sold with our prior written consent.

Protection of Intellectual Property Rights:

• Enforcement: We actively monitor and enforce our intellectual property rights. Unauthorized use may result in legal action to protect these rights.
• Reporting Infringement: We encourage anyone who becomes aware of any unauthorized use of our intellectual property to contact us immediately. This includes counterfeit merchandise or misrepresentation of our brand.

Respect for Others' Intellectual Property:

• Commitment to Compliance: Just as we protect our own intellectual property rights, we respect the intellectual property rights of others. Our services, products, and marketing materials are developed to ensure compliance with intellectual property laws.

Statement on Updates to Terms and Conditions:

• Dynamic Nature of Terms: We recognize that the nature of our services and the environment in which we operate are subject to change. Accordingly, our terms and conditions, including policies related to appointments, pricing, health and safety, privacy, and others, may be updated periodically.
• Reasons for Amendments: Amendments may be made to reflect changes in our business practices, legal or regulatory requirements, or to improve clarity and effectiveness of our policies.

Method of Notifying Clients About Changes:

• Notification Channels: When significant changes are made to our terms and conditions, clients will be notified through one or more of the following channels:
  • Email Notifications: Clients who have provided their email addresses will receive notifications of changes.
  • In-Shop Notices: Visible notices will be placed in prominent areas within our establishment.
  • Website Updates: Our website will be updated with the latest version of the terms and conditions.
  • Social Media Announcements: Updates may also be announced on our official social media channels.
• Timing of Notifications: We aim to provide clients with reasonable advance notice of any significant changes, ideally before such changes take effect.

Client Responsibility:

• Review of Updated Terms: Clients are responsible for reviewing the revised terms and conditions. Continued use of our services after changes have been made will constitute acceptance of the new terms.

Contact for Queries:

• Open Communication: We welcome any questions or concerns regarding amendments to our terms and conditions. Clients are encouraged to contact us directly for clarifications or further information.

Jurisdiction and Applicability:

• Governing Jurisdiction: The terms and conditions set forth by the Pensacola Barber Society, including but not limited to appointment policies, pricing, health and safety regulations, privacy policy, code of conduct, and limitations of liability, are governed by and construed in accordance with the laws of the State of Florida.
• Jurisdiction for Disputes: Any disputes or claims arising out of or in connection with the services of the Pensacola Barber Society shall be adjudicated exclusively in the courts of the State of Florida, specifically within the jurisdiction of Pensacola.
• Compliance with Local Laws: In offering our services, we comply with all applicable federal, state, and local laws and regulations.

Binding Effect:

• Acceptance of Terms: By availing of the services of the Pensacola Barber Society, clients agree to be bound by our terms and conditions, as governed by the laws of the State of Florida.
• Relevance to All Clients: This governing law applies to all clients of the Pensacola Barber Society, regardless of their place of residence or the jurisdiction from which they access our services.

Modifications to Terms:

• Scope of Governing Law: Any amendments made to our terms and conditions will also be governed by the laws of the State of Florida. Clients will be notified of such amendments as outlined in our Amendments policy.

1. Contact Information:
   
   • 23 North Navy Blvd Pensacola Florida 32507, 1-850-525-4259, email for queries or complaints @ Pensacolabarbersociety@yahoo.com .